Thank you for purchasing our products on trapstarzs.com
In order to be eligible for a refund, you must request the return of the product within 3 business days of the delivery date to receive a replacement. The product must be in the same condition that you received it and undamaged in any way. Please contact us before applying and returning. Our support team will analyze your request and provide you with a request form.
After receiving your item, our professional team will inspect it and process your refund. The money will be refunded to the original payment method you used during the purchase. For credit card payments, it may take up to 5-10 business days for a refund to appear on your credit card statement.
Inspect the contents carefully for any physical defects or shipping damage.
Verify that you have received the correct products .
Damaged merchandise must be reported within 3 business days of the delivery date to receive a replacement.
Customers are responsible for return shipping costs. Shipping charges, customs fees, and original import taxes are not refundable.
If anything is unclear or you have any further questions, please do not hesitate to contact our customer support team .
